The IT field is booming, and many people are looking for a way in—whether they’re fresh out of high school, changing careers, or just testing the waters. The Google IT Support Professional Certificate often comes up as a beginner-friendly, affordable option. But is Google IT Support Certificate worth it for your career? Let’s break it down, taking into account feedback from real users and industry trends.
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What Is the Google IT Support Certificate?
This certification, offered on Coursera, is a beginner-level program designed to teach the basics of IT. Google created it with accessibility in mind: no prior experience, degree, or technical knowledge is required. The course includes five modules:
- Technical Support Fundamentals: Learn the basics of hardware, software, and troubleshooting.
- The Bits and Bytes of Computer Networking: Dive into networking concepts and protocols.
- Operating Systems and You: Understand how Windows and Linux systems operate.
- System Administration and IT Infrastructure Services: Explore the role of system administrators.
- IT Security: Defense Against the Digital Dark Arts: Get an introduction to cybersecurity fundamentals.
The structure is straightforward and user-friendly, offering video lessons, quizzes, and hands-on projects. The course content is a great way to build foundational knowledge, especially for complete beginners.
Here’s My Opinion
The Google IT Support Professional Certificate has its strengths and limitations, and it’s important to understand both before diving in. Here’s what I think:
A Great Starting Point for Beginners
This certificate is an excellent choice for anyone just stepping into the world of IT. It covers essential topics like troubleshooting, networking, and cybersecurity, offering a well-rounded introduction to the field. If you’re completely new to IT, the program gives you a clear and structured pathway to develop foundational knowledge. It’s not overwhelming and can help you build the confidence to pursue more advanced certifications.
Not a Game-Changer for Employers
While it’s a great way to learn, the reality is that the certificate alone isn’t a standout credential for most employers. Hiring managers are more likely to look for certifications like the CompTIA A+ or others that have been industry standards for years. If your primary goal is to land a job quickly, you’ll need to combine this certificate with something more recognized or gain hands-on experience.
A Solid First Step, Not the Final Destination
The program works well as a stepping stone. It gives you the foundational knowledge needed to tackle higher-level certifications like CompTIA A+, Network+, or Security+. It’s also a low-cost way to figure out if IT is the right career path for you. For those exploring their options or trying to build momentum in their learning journey, this is a great place to start.
Affordable and Accessible
At $39 per month, the certificate is one of the most budget-friendly ways to get started in IT. It’s self-paced, which means you can complete it in a month or stretch it out over six months, depending on your schedule. The financial barrier is low, making it a good choice for students, career changers, or anyone who wants to learn without committing to a costly program upfront.
Career Opportunities: What Can It Actually Do for You?
The certification prepares you for entry-level IT roles such as:
- Help Desk Technician
- IT Support Specialist
- Computer User Support Specialist
However, landing a job with this certification alone can be challenging. Employers typically look for well-known credentials like CompTIA A+ or actual IT experience.
That said, some Redditors have shared success stories. For example, one user mentioned the certificate helped them land their first IT job, where they eventually got their company to pay for further certifications. Another noted that it can be useful if paired with other achievements, such as personal IT projects or internships.
Should You Choose This Over CompTIA A+?
The CompTIA A+ certification is often compared to the Google IT Support Certificate. Here’s how they stack up:
- Google IT Support Certificate: Great for building a broad understanding of IT concepts and exploring the field.
- CompTIA A+: More recognized by employers and directly linked to job requirements for entry-level IT roles.
If your goal is to secure a job quickly, skipping the Google certificate and going straight for the A+ would be a better decision.
Is It Right for You?
If you’re new to IT or considering a career switch, the Google IT Support Professional Certificate is a great starting point. It’s ideal for beginners exploring the field, offering a low-cost way to test the waters and build foundational skills. For students and career changers, it serves as a great starting point for advanced certifications while boosting confidence in IT fundamentals. Self-motivated learners can also benefit by combining the program with hands-on projects or additional study to maximize its value.
Final Verdict: Is Google IT Support Certificate Worth It?
The Google IT Support Professional Certificate is a great starting point if you’re completely new to IT. It’s affordable, easy to follow, and offers valuable insights into the industry. However, if your goal is to land an IT job right away, you’ll likely need to pair it with other certifications or experience.
In short, it’s worth it if you’re looking to explore IT or build a foundation for further learning. But if you’re chasing immediate job opportunities, focus on recognized certifications like CompTIA A+. Whether you’re a student, a career switcher, or someone curious about IT, this program can be a useful stepping stone to bigger things.
FAQs
It can help, but it’s rarely enough on its own. Pairing it with certifications like CompTIA A+ or gaining hands-on experience increases your chances.
The certificate costs $39/month, and most people complete it for under $230.
Google suggests six months, but many students finish in 1-2 months if they focus.
Not necessarily. The A+ is more recognized by employers, but the Google certificate is cheaper and includes guided learning.
Yes, the content overlaps with A+ and provides a good foundation for it.
Entry-level roles like Help Desk Technician and IT Support Specialist are the most common.